| # |
Sub-processor name |
Purpose |
| 1 |
Asknicely |
Helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line. |
| 2 |
Atlassian (JIRA) |
Engineering, Product and Design work management |
| 3 |
AWS |
Primary cloud provider. We use multiple services to host all multiplier applications, monitoring/alerting tools, security and networking tools. |
| 4 |
BambooHR |
HR information system for efficient organising internal resources |
| 5 |
BreezyHR |
Application to track progress of candidates through the recruitment process. |
| 6 |
Crowdstrike Falcon Endpoint Protection |
Cybersecurity and endpoint protection service |
| 7 |
ELK Monitoring |
Used for monitoring, analyzing, and visualizing logs from various sources |
| 8 |
FullStory |
User data for user research |
| 9 |
Github |
Hosts code repositories and version control for software development |
| 10 |
Gong |
Engage customers, forecast accurately, and improve team productivity, all in one revenue intelligence platform. |
| 11 |
Google Workspace (GMail) |
Work Email/Calendar/Google Drive |
| 12 |
Growthbook |
Customized feature flagging and A/B testing system |
| 13 |
Intercom |
Used as a live query chatbox on our user/member dashboard. |
| 14 |
ClickUp |
Engineering, Product and Design work management |
| 15 |
Metabase |
Business Intelligence and analytical support for leadership |
| 16 |
MS Office 365 |
Work files and cloud storage of documents |
| 17 |
NetSuite |
Cloud based service to manage accounting, financial planning, and analysis processes |
| 18 |
PandaDoc Inc |
Document Workflow and e-signature |
| 19 |
Postman |
Test, document, and share APIs |
| 20 |
Riot |
Interactive security training tool to keep employees with up to date trending cyber attacks |
| 21 |
Salesforce |
Offers CRM software for customer relationship management |
| 22 |
Sentry |
To track, manage, and correct errors in applications. |
| 23 |
Slack Technologies LLC |
Enterprise messaging app (internal communication) |
| 24 |
Sonarcloud |
To perform vulnerability scans and hotspot scans |
| 25 |
Sprinklr |
Provides customer experience management and social media tools |
| 26 |
Zendesk |
Ops support to CSM function |
| 27 |
Zoom |
Efficient organising of Conference calls and recordings |
| 28 |
Loom |
A screen recording and video messaging app that allows users to record their screen, camera, and microphone and share the content with others |
