Akra’s global hiring strategy: hiring niche talent beyond borders using Multiplier

The Challenge

During their early stages, Akra Team faced the typical challenges of building a new company from the ground up, lacking the extensive infrastructure and large operational teams—like HR and finance—found in more established businesses.

To stay focused on its core mission, Akra recognized the value of outsourcing key administrative tasks, allowing them to conserve time and resources. However, identifying the right vendors and service providers for global hiring – their core need – was crucial to minimizing the administrative burden.

Determined to challenge the conventional approach, Akra sought a more supportive administrative environment to build the company. Their main requirements were:

• Global hiring: Hire highly qualified experts with clinical or medical device backgrounds, capable of establishing a robust quality management system. These professionals were available outside Germany (Akra’s headquarters) and they didn’t want to be confined to one geographic region for hiring.
• Entity set up: Access to the global talent pool without the complexity of setting up entities in every country.
• Local labour laws: Understanding local hiring requirements to make competitive offers to candidates quickly.
• Inclusive and multicultural outlook: Akra believes that an inclusive mindset, from a diverse team, will foster innovative, out-of-the-box thinking, and ultimately help to deliver higher-quality solutions to their customers.

“Multiplier enables us to quickly access new markets and resources which gave us the opportunity to generate revenue faster by hiring the right people at the right time.”

Bassil Akra

CEO, Akra Team

The Solution

Akra was looking for partners that could help them hire overseas talent compliantly while removing the administrative burden so they could focus on their core business. After thorough research, Akra selected Multiplier as their global employment solution.

What worked with Multiplier?

• Time to hire: Akra found the relevant competence outside Germany – a candidate in Canada and hired the person in a very short period of time.
• Multi-lingual contracts: Multiplier provided contracts in English and in the candidate’s native language making it easy to share, understand and review.
• Compliance expertise: As experts in labor laws, Multiplier offered in-country advisory on legal requirements to hire in local markets such as leaves, benefits, notice period, etc.
• User-friendly platform: Multiplier made global employment easy for Akra with prompt and proactive execution support on onboarding, hiring, and payroll.
• Bonus and leave management: The automated reminders ensured that additional compensation such as bonuses are paid out on time. Employees can apply for leaves and track their leave balances while managers can view leaves taken, leaves to be approved, etc
• Employee experience: Employees can access all their employment-related information such as their contract, payslips, benefits, leaves, etc.
• Human-first support: Unlike platforms that rely on chatbots, Multiplier offered proactive, personalized support, ensuring human-to-human interaction.

“In today’s digital world, most support comes from chatbots, offering limited assistance. This is where Multiplier truly stands out. They go above and beyond to understand your requirements and give you all the information and support you need proactively. While chat services can be helpful in some instances, there are times when direct human interaction is essential — something Multiplier consistently delivers.”

Bassil Akra

CEO, Akra Team

The Result

• 1180+ hours saved on HR and administrative tasks
• $ 140,000 total savings by implementing EOR for payroll and operations
• 100% compliance with local labor regulations

Akra transitioned from being a single-location company to a global organization through Multiplier. What truly mattered to Akra was the flexibility to hire talent from diverse markets worldwide, all while benefiting from a highly responsive, customer-oriented platform that makes global hiring and compliance effortless.