From 0 to 100 in 10 months: Multiplier's role in DB Results' rapid scaling success in the Philippines

The Challenge

DBResults needed to scale its headcount to align with business milestones. However, concentrating on this effort and ensuring it complies with local laws would have meant a lot of work. Moreover, DBResults found hiring in Asia and managing contracts to be a time-consuming process. Despite having over a decade of experience in the region and relying on third-party organizations to help recruit talent, they discovered that the cost of hiring talent was high, as was the demand, forcing them to seek alternatives.

“Depending on the country, running payroll can take several hours and span a few days double-checking and processing everything.”

– Damian Walsh

COO at DBResults

The Solution

Entering new markets and dealing with the legal implications of opening a new entity were DBResults’ main priorities. Multiplier simplified this process by offering their award-winning Employer of Record (EOR) solution, enabling DB Results to onboard talent quickly and without any compliance or legal concerns.

The efficiency and speed of Multiplier’s platform allowed DB Results to save valuable time and resources, resulting in the successful hiring of 100 new employees from the Philippines within just 10 months. This equates to an average of 10 new hires per month.

Multiplier handled all aspects, including compliance, payroll, localized benefits, and legal requirements, allowing DB Results to focus on its growth and expansion.

“With Multiplier, all it takes is a couple of clicks to run payroll. It’s a fraction of the time it’d take us to do it all manually. As far as the experience, it was speedy, easy, and very straightforward.”

– Damian Walsh

COO at DBResults

The Evaluation

DBResults had three alternatives and invested time in reviewing which of the three is the most compliant with efficient turnaround times. As one of the leading EOR providers in the globe, Multiplier supported DBResults’ vision for expansion and helped the company alleviate its global employment woes.

What Worked with Multiplier?

1. Speed: The onboarding process took days instead of weeks
2. Flexibility: Taking a collaborative approach to find ways to tackle any hurdle
3. Responsiveness: Immediate responses with instant turnarounds
4. Simplicity: A platform that is easy to understand and use

“Our members were delighted by the customer experience. From the ease of use shown during the first demo to the simplicity and functionality of the product. The experience felt seamless and the solution was easy to follow with incredible support from start to finish.

– Damian Walsh

COO at DBResults

The Significant Pay-off

Running payroll for 100 employees across multiple countries can be an intimidating task for many companies. For DB Results, Multiplier’s swift implementation and exceptional customer experience were a perfect fit.

Multiplier’s 24/5 customer support and additional features and guides in the platform, such as onboarding guides and hiring toolkits, offered DB Results comprehensive insights into employment costs, social contributions, and taxes.

Consequently, DB Results managed to expand their team without the need to establish an entity in the Philippines, significantly reducing the time and costs associated with payroll and contract management.

“Multiplier exceeded every expectation set. Initially, we were looking to add five employees a month. This quickly grew to 10. Onboarding so many people in a month can feel challenging; however, Multiplier made this simple from day one. Our retention rate has grown, attributing to the fantastic quality and efficiency of Multiplier’s solutions.”

– Damian Walsh

COO at DBResults